More tech-savvy readers than myself - and that probably includes most of you - will know of Clay Shirky. We'll be hearing a lot more of the US writer, consultant and all-round expert on the social and economic effects of Internet technologies in the coming months as he has a new book out. Here comes everybody: the power of organizing without organizations (it's kept its US spelling even for the UK edition) is about 'what happens when people are given the tools to do things together, without needing traditional organisational structures'.
Now all this could easily be geek-speak and as a result way over my head. But after seeing Shirky in full flow at the RSA in London yesterday I could see that what he had to say would have broad appeal and should be listened to by businesses of all shapes and sizes.
It was the first time someone had bothered to explain (within my earshot at least) and without hysteria why social networking matters and that - self-evidently - its technological application is not the be all and end all.
So forget Facebook, Twitter (ask your IT department) and even blogs (ouch), the three most prevelant social networking technologies of the next year or two will be email (it's the most entrenched means of electronic communication by a country mile), the photo-sharing website Flickr (as 'even your mum is using it', according to Shirky) and old-fashioned face-to-face contact (the link here really should be a prod to go away and talk to someone. In person).
To demonstrate this, Shirky used a real-world example of a business that was suffering from warring internal factions – two departments working on other sides of the world that needed to but were failing to cooperate.
Asked by the client what social networking technology could bring these two parties closer together, Shirky's answer was two-fold: 'Plane tickets and beer'. Hasn't it always been that way?
He admitted to subscribing to the view that technology could solve everything in the past and acknowledged that too many commentators had previously predicted the death of the traditional organisation and that it was no closer to being replaced.
However, they will evole, and alternative - complementary, not supplementary - structures will emerge.
I couldn't agree more.
Collaboration is already entrenched and both real and virtual – witness the ICAEW IT Faculty’s new IT Counts website.
Similarly we're already seeing organisations (slowly) changing their views on sites like Facebook.
I heard Richard Boggis-Rolfe, the head of headhunters Odgers, on Radio 4’s The Bottom Line at the weekend talking about how staff in a networking business like his own should develop networks. In person and online.
The (virtual) social networking orthodoxy will spread, though it will never replace the compulsion for face-to-face contact, the desire to look someone in the eye and the need to kick the tyres of a business.
And it was great to hear a technological evangalist say so.
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