Poynter's tricky path
Keiran Poynter cannot afford to underestimate the strength of public feeling about HMRC mismanagement of data and dsitribution. Only today Link, the UK ATM network, said that the number of people changing PIN numbers at cash machines rose by 50% in the three days following the HMRC data loss announcement. Once figures for people changing online security details are added in the spike is likely to bre even greater. After all a poll earlier this week revealed 62% of adults who receive child benefit checked their bank statements with 10% changing their passwords and 6% their PINs.
Richard Murphy argues 'the data loss dimension of this story is about as big as “Man bit dog”' as it's only 'pretty basic data' that's missing. Indeed he cites an Accountancy Age story that quotes an HMRC official as saying that the phone lines at HM Revenue & Customs were only a little busier than normal ... as the expected deluge of calls about HMRC’s loss of 25 million people’s personal data failed to materialise.
I'm not sure I agree that this is all quite so insignificant.
Dennis Howlett is closer to the mark when he says this really is a data story rather than a tax story and as such should have been taken up by the appropriate ICAEW faculty. And if, as some software vendors have told me in recent days, HMRC has chosen not to purchase encryption software in the past (rather than just declining to purchase their encryption software) it should be taken up IT representatives in the profession.
Elsewhere many commentators are besides themselves with glee. Guido Fawkes and Iain Dale, two of the best-known right-of-centre bloggers, both smell blood. More interesting in the view of the more sober Matthew Parris - who senses there may be a prime ministerial head on the block.
It falls to Poynter to bring some sense to this farce. He'll need to to avoid being seen to be playing to the political gallery and while not pandering to public opinion his findings need to appreciate the views that are out there.
A PwC lifer, he's picked quite a time to make his debut on the Westminster stage.



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